Terms & Conditions

Business Name: Green Leaf for Trading
Commercial Registration Number: 1610498
Website: https://www.rare-incense.com
Email: info@rare-incense.com
Phone: +968 91252014
Business Address: Central Salalah, Salalah 211, Oman

To access and purchase from our website, you must be at least 18 years old or the age of legal
majority in your country of residence.
You agree not to use this website for any unlawful purpose or in any manner that could harm,
disable, or impair the functionality or security of the website.

We specialize in high-quality, natural frankincense and related products. All product
descriptions, images, and prices are provided for informational purposes and are subject to
change without notice. We reserve the right to modify or discontinue products at any time.
Prices are listed in U.S. Dollars (USD) unless otherwise stated. For international orders, customs
duties, taxes, and import fees are the responsibility of the buyer.

Orders are processed securely through our online payment system. By placing an order, you
confirm that all billing and shipping details provided are accurate, complete, and current.
We reserve the right to cancel or refuse any order at our discretion, particularly in cases of
suspected fraud, payment issues, or violation of these Terms.

We offer international shipping via trusted carriers. Delivery times vary depending on
destination and carrier service. While we aim to fulfill all orders promptly, we are not
responsible for delays caused by customs processing, natural events, or courier issues.

Customers are responsible for ensuring that the products they order are permitted for import
in their country. Rare-Incense is not liable for any customs restrictions, delays, or confiscations.

Due to the natural and perishable nature of our products, returns are only accepted for
unopened, unused items within 14 days of delivery.
To initiate a return, contact us at info@rare-incense.com before sending the product back.
Refunds will be issued to your original payment method after inspection and approval.
• Shipping fees are non-refundable, except in cases where the product was damaged or
incorrect.

We respect your privacy and are committed to protecting your personal data. By using our
website, you agree to our Privacy Policy, which outlines how we collect, use, and store your
information.
A. Information We Collect
• Personal Information: name, email, address, phone number, and payment details.
• Technical Data: IP address, browser type, time zone, and cookies.
B. How We Use Your Information
• To process and deliver orders.
• To send order updates and promotional offers (with your consent).
• To improve website performance and enhance customer service.

All website content — including product descriptions, images, logos, and designs — is the
intellectual property of Green Leaf for Trading and is protected by applicable copyright and
trademark laws.
You may not use, reproduce, or distribute any material from this website without prior written
permission.

Our products are offered for personal and traditional use only. We make no medical or
therapeutic claims. Always consult a qualified healthcare professional before using any herbal or
resin-based products.
To the fullest extent permitted by law, Green Leaf Trading shall not be held liable for any
indirect, incidental, or consequential damages resulting from the use of our website or
products.

These Terms are governed by and construed in accordance with the laws of the Sultanate of
Oman, without regard to conflict-of-law principles.
For international customers, compliance with local laws and regulations (including those of the
USA, EU, and other jurisdictions) is the sole responsibility of the buyer.

We reserve the right to update or modify these Terms at any time. Any changes will take effect
immediately upon being posted on this page. Continued use of the website signifies your
acceptance of the revised Terms

If you have any questions or concerns about these Terms, please contact us at:
info@rare-incense.com
+968 91252014